Important Information
We require that you carefully
check all information that you provide.
Insurers have relied on the information that you
have provided in order to determine the terms and conditions of insurance
coverage, and such information will form part of the policy of insurance.
Any misrepresentation or omission by, or on your behalf, may constitute
grounds for immediate cancellation of coverage and/or denial of claims,
if any.
Any material changes or alterations to the information
provided, that occur during the policy period, must be promptly advised
to havenkj.com who will assess on what terms and conditions they will
continue coverage. Failure to comply with this requirement could affect
the validity of the policy.
This insurance will be governed by English law. If there
is a dispute between you and the insurers, it will only be dealt with
in the courts of England and Wales.
Whilst Haven Knox-Johnston (HKJ) has sought to ensure
that the information on this website is complete and accurate, nevertheless
HKJ does not accept any liability arising out of any inaccuracy or omission
or the use of or reliance on the information in this site. We strongly
advise that you independently check the accuracy of any information before
relying on it.
If you have any complaints regarding your insurance then please write to the following: Complaints that cannot be resolved by Policyholder & Market Assistance may be referred to the Financial Ombudsman Service (Dispute Resolution Facility). Further details will be provided at the appropriate stage of the complaints process.
If you take any of the action mentioned, it will not affect
your right to take legal action. If you encounter a problem with the website, please contact: Please note that the copyright and all other rights relating
to the material on this website are separately owned. Material may be
copied from this website for your private and personal use only. No other
copying is allowed.
Complaints Procedure
General Manager
Haven Knox-Johnston
11 Tower View
Kings Hill
West Malling
Kent ME19 4UY
Great Britain
quoting the Certificate Number shown at the top of the Certificate of Insurance.
In the event that you are dissatisfied with our handling of your complaint you can at any time refer the matter to Policyholder & Market Assistance. Their address is:
Lloyd's Market Services
One Lime Street
London EC3M 7HA
Telephone No: 020-7327-5693
Fax No: 020-7327-5225
e-mail: complaints@Lloyds.com
Web Technical Support
Haven Knox-Johnston
11 Tower View
Kings Hill
West Malling
Kent ME19 4UY
Great Britain
Tel 01732 223 600
email techsupport@havenkj.com