Emergencies onboard

From our Guide to living on a narrowboat

A hand grasps a lifebuoy ring with a stethoscope, evoking festive activities on a crisp white background.

Be prepared for the unexpected when living afloat

Living on the water brings independence and freedom, but also comes with unique challenges in an emergency. Whether you’re moored up in a city or remote on the cut, knowing what to do could save a life.

If someone falls in the water (especially in winter)

Falling into the canal or river is dangerous at any time, but especially during winter, when cold water shock can trigger gasping, hyperventilation, and muscle failure in seconds.

A hand holding a lifebuoy with rope, ready for festive activities, illustrated in black and white.

What to do

Immediately switch off engine if cruising.
Don’t jump in after them unless you’re trained and it’s absolutely safe.
Shout for help and alert others nearby.
Throw a lifebuoy, rope or pole to help them stay afloat or pull themselves to the bank.
Instruct them to float on their back if they can’t swim or are in shock – this helps them stay calm and conserve energy.
Once they’re out, get them warm immediately:
- Remove wet clothing and replace with dry layers or blankets.
- Warm drinks can help (avoid alcohol).
- Watch for signs of hypothermia: shivering, confusion, slurred speech.
- Call 999 immediately if the person is struggling in the water, unresponsive, or suffering from hypothermia.

If someone needs emergency medical help

When moored in a rural or hard-to-access spot, getting help to your boat can be tricky – location awareness is everything.

Call 999 – Ask for ambulance, police, fire or coastguard depending on the emergency.
Use the what3words app to provide your precise location – it’s recognised by UK emergency services and can pinpoint you within 3 metres.
If possible, send someone to meet the ambulance at the nearest road or bridge access point – the towpath alone might not be passable by road.
If you’re alone, give the bridge number, towpath access point, what3words or nearby Many boaters mark this on their phone or logbook in advance.
Keep a grab bag ready with essentials (ID, phone, warm clothing, medication) in case you need to leave the boat quickly.

Black and white illustration of an emergency ambulance van, chequered markings, ready to assist during festive activities.

What if you're a continuous cruiser and injured?

If you’re continuous cruising and can’t move your boat due to injury or medical issues, you can request a temporary mooring exemption from the Canal & River Trust (CRT).

How to apply

Contact CRT as soon as possible: Email enquiries@canalrivertrust.org.uk or call 0303 040 4040.
Explain your circumstances and provide:
- Your boat’s location.
- The nature of your condition.
- An estimated duration of immobility.
- Any supporting medical information (where appropriate).
CRT is generally understanding and may grant a “stay put” agreement, especially with medical proof.